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Frequently Asked Questions

Everything you need to know about buying and selling on wornly. Can't find what you're looking for? Contact us at info@wornly.nl

General Platform

Wornly is a platform for buying and selling intimate items. Always private. Nobody knows your real identity. Items to sell are any that you would wear close to skin - socks, underwear, etc.
You must be 18+ to use the platform.
Yes, we are currently available in the Netherlands. We are working to expand to other countries.

Account & Privacy

Users only see your nickname. All other information is hidden but we (Wornly) need it to operate the platform.
We store your information securely in our servers and we never share your information with anyone.

Selling Process

Items to sell are any that you would wear close to skin - socks, underwear, etc.
1. Upload a picture of your item 2. Add a title, description, price, and wear time 3. You're good to go! You can sell directly after creating an account and people will be able to buy your item. But in order to start the shipping process, we need you to complete your address data (you can do so in your profile or we will send you an email if somebody buys your item and you haven't completed the information). Once you completed it, we can start the selling process and send you shipping instructions.
Seller always receives the asking price. We charge fees on buyers on top of your asking price. We have dynamic fees and we are working towards adjusting fees. For now, our market fee is 1.99 euros + 6% of the sale price (this goes to keeping the platform running). We also have a delivery price of 4 euros. You can always see the pricing fees in the price details of each item.
Once we confirm that the product has been delivered, we will add your asking price to your wallet. You can make a withdrawal and you will receive your money in 1-5 business days (depending on your bank).

Buying Process

1. Click on the item you want to buy 2. Click the "Buy" button 3. Complete the payment form 4. We will ship the item to you
Card. We use Stripe for payments. We are currently working on adding more payment methods.
You can contact us and we will contact the seller to resolve the issue. Then we will refund you.

Shipping & Delivery

• Seller does not know the buyer's address • Seller shows a QR code to the drop-off point • The shop handles the rest • The shop does not know what content is in the package
Sellers just use a regular envelope. No branding, no names, no addresses.
1-5 business days.
Coming soon.
1. Once the seller has sold an item, we will send shipment instructions via email 2. You get a QR code 3. Go to a drop-off point to send the item 4. They will scan it and that's it

Wallet & Payments

When you make a sale and the item is received by a buyer, we will add your asking price to your wallet. You can make a withdrawal and you will receive your money in 1-5 business days (depending on your bank).
If you have funds in your wallet, you can make a withdrawal. You will receive your money in 1-5 business days (depending on your bank).
10 euros.
No.

Safety & Trust

We will mediate the situation contacting both parties separately.
We verify items. If the seller has a bad reputation, we will not list their items.

Technical Support

Contact info@wornly.nl
Contact info@wornly.nl

Still have questions?

Contact us via info@wornly.nl