Terms & Conditions

Wornly is an online platform that connects individuals who want to buy or sell used, intimate items like worn socks, gloves, or other personal goods. All users remain anonymous, and transactions are handled securely through the platform.

Wornly is operated by Kamont Digital B.V., Amsterdam, Netherlands. Chamber of Commerce (KvK) number 97839752, VAT number NL868254630B01.

You must be:

• At least 18 years old
• Located in the Netherlands

We do not allow users under 18 or from outside supported regions.

Nothing involving anyone under 18. Wornly is for adults only. Anything that shows, involves or suggests a person under 18 is banned, in a listing, photo, username or custom request. That includes school themes and any reference to a young age, now or in the past. We remove it, including automatically, tell the seller, and can close the account. This can be a serious criminal offence, and we may report it to the authorities.

To use Wornly, you need to create an account with:

• A nickname (your real name is never shown)
• A valid email address
• Your delivery address (used only for delivery)

You're responsible for keeping your account safe and for all activity under your login.

• Sellers list their items with a description, image, and price. They must ensure the item is clean, ready for delivery, and accurately described.
• Buyers can purchase directly via the platform using our secure checkout.
• All buyers and sellers remain fully anonymous. No personal contact details are ever shared.

We reserve the right to remove listings that violate our guidelines (e.g., illegal content, unsafe items).

How listings are shown. Automated systems check listings and decide the order they appear in. Listings that aren't a normal item for sale, such as ads, or that give contact details outside Wornly, rank low and may not appear in search engines.

Delivery is available across the whole of the Netherlands, through our delivery partner:

• Collect at a pickup point near you, or choose home delivery at checkout.
• Wornly arranges the shipping label: the seller never sees your name or address, and you never see theirs. Packaging is plain, with no branding.

Buyers receive a tracking link by email once the seller has handed in the parcel at a drop-off point.

Payments are processed securely through our payment provider.

• Buyers are charged at the time of purchase.
• Wornly holds the payment; sellers are paid after the buyer has collected the parcel.
• If the seller never ships the item, the buyer is refunded in full.

Due to the nature of our products, refunds are not guaranteed once an item is delivered.

If there's an issue with a product or a delivery, please contact us at info@wornly.nl. We will do our best to resolve disputes fairly.

We take your privacy seriously. On Wornly:

• Buyers and sellers never meet
• Real identities are never shared
• All personal info is encrypted and stored securely
• You can read our full Privacy Policy for more details

We reserve the right to:

• Remove listings or users that violate our guidelines
• Suspend or delete accounts for fraud, abuse, or unsafe behavior

You may also request account or data deletion at any time by emailing info@wornly.nl.

We may update these terms as Wornly grows. We'll notify users when major changes occur. Your continued use of the platform means you accept the updated terms.

These terms are governed by Dutch law. Any disputes will be handled under the jurisdiction of the Netherlands.